Katelyn M. Thompson's Blog

Photojojo’s “CAPTCHA”

Posted in Usability by kmtom on November 30, 2010

I recently purchased the t-shirt that I mentioned in “Lens Bracelets” from Photojojo. Whether it was due to user error or a usability issue (not important in this story) I accidentally switched up my billing address and shipping address. When I got my confirmation e-mail I noticed this and proceeded to contact them to change it.

When I clicked on the “Contact Us” link in the e-mail I arrived at a simple form to submit a question to them. However, what wasn’t simple was their way of verifying that I was in fact human. Instead of using a CAPTCHA – as most websites do – they were able to incorporate their specialty (photography) and also not have to annoy their customers by being unable to read the letters. My only question is if it’s just as effective at stopping spam.

Photojojo Contact Us page.

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